Users’ Trust in Trusted Digital Repository Content
Abstract
Scholars who study trust in digital archives have largely focused their attention on the power of certification by third-party audit as a way to communicate trustworthiness to end-users. In doing so, they assume that the establishment of a network of trusted digital archives will create a climate of trust. But certification at the repository level also assumes the trustworthiness of digital objects within a repository; specifically that digital repository objects are authentic and reliable. This paper proposes the use of document-level seals of approval as a means of communicating to end-users about the trustworthiness of digital objects that is commensurate with specific user interaction. Implications of this proposed research stress the importance of assessing the ‘real-world’ impact of trust signals on users.Details
- Creators
- Devan Ray Donaldson
- Institutions
- Date
- 2011-09-01 00:00:00 +0000
- Keywords
- singapore; authenticity; end-users; integrity; trust; trusted digital repositories
- Publication Type
- paper
- License
- CC BY-SA 3.0 AT
- Download
- 492321 bytes