Trust Without Certification: A User-Centered Approach to Trustworthiness : Long Paper - iPRES 2025 - Wellington, New Zealand / Te Whanganui-a-Tara, Aotearoa
Abstract
This paper examines the evolving concept of trust in digital preservation, considering how repositories can cultivate trust outside the bounds of formal certification. Drawing on Yale University Library’s 2024 certification readiness assessment and the trust model proposed by Yakel et al., we explore how three key factors they identify—integrity, identification, and structural assurance—are reflected in Yale’s preservation activities and practices. We demonstrate how user-centered strategies such as transparent operations, consistent service delivery, and sustained stakeholder engagement can function as effective mechanisms for establishing trust, even in the absence of external assessment. This reframing signals an important stage of maturity within the field and invites the digital preservation community to reconsider how trust is conceptualized, built, and evaluated.Details
- Creators
- Lauren Work; Shira Peltzman
- Institutions
- Date
- 2025-09-01 00:00:00 +0000
- Keywords
- digital humanities
- Publication Type
- paper
- License
- http://creativecommons.org/licenses/by-sa/4.0/
- Download
- 177628 bytes